Do you bill by the month for rentals?
GWY bills rentals by the week, but we’re working on a monthly option.
Kind words from our customers:
“It was a great pleasure working with GWY. They go above and beyond to help with what we needed. Don was very quick on getting what we needed out to us to complete the job. Very proud to be a GWY customer.”
“I have enjoyed working with GWY. Their people know their product well. Their prompt response and delivery of the product is as good as any service Ogeechee Steel has ever had the pleasure of doing business with.”
“From choosing the right equipment for each job’s unique requirements to problem solving in the field, GWY is always willing to go out of the way to find a solution. Mix that customer service in with their technical expertise and easy-to-use tools, they really help make bolt up easy.”
“GWY’s parts inventory and response is top notch. You can expect prompt, respectful, knowledgeable answers to questions and full cooperation when you need it. Truly a mark of a reputable company with a good team.”
Your questions, answered.
GWY bills rentals by the week, but we’re working on a monthly option.
Yes, we provide tools all over the world.
Typically, the answer is no but there are exceptions. Contact a specialist if you have specific questions about your tool socket size.
GWY has some used tools for sale but the selection is limited.
Verify everything is back in the case and send it back to GWY at 217 Forest Rd., Greenfield, NH 03047 in the preferred method of your choice.
This can happen for several reasons. It could be that your inner socket is worn and is not functioning properly. It could be a worn ejector spring or ejector pin. If you are installing galvanized bolts you may need an oversized inner socket to fix this problem. It could be that the latch and ejector system inside the tool is worn.
1-year manufacturers defect warranty on new tools.
When GWY receives your tools for repair or calibration, we typically have a one-to-two-day turnaround time before shipping it back.