We’ve seen it all—and we’ve repaired it all too. With over 50 years of experience servicing all makes and models of installation tools, we know how to quickly identify problems, understand what caused them, and get your tools back to working condition. From regular wear and tear to major damage, there’s very little we haven’t already encountered. Every repair is backed by deep technical knowledge, a large parts inventory, and dependable service to keep your operations moving.
Our Repair Services Include:
Giving you top quality choices.
1. Complete & Submit Form
Fill out our repair request form with your tool details.
2. Send Us Your Tool
Ship or drop your tool off at our facility:
GWY, LLC
Attn: Service & Repair Department
217 Forest Road, Greenfield, NH 03047
Important Note: Please include any sockets or additional parts with your tool, as well as your personal information, such as name, company, phone number, and email, so we can process your repair quickly.
3. Assessment & Quote
Our technicians inspect your tool and provide an estimate before any work begins.
4. Repair & Testing
We replace any damaged parts and test your tool to ensure it meets industry standards.
5. Return & Ready to Work
Your tool is shipped or returned to you, fully repaired and ready for the job.
Downtime is costly, and your tools are critical to getting the job done. With over five decades of industry experience and a large inventory of quality parts, our technicians provide fast, reliable repairs for nearly all makes and models of installation wrenches. From minor maintenance to major repairs, every tool is inspected, repaired, and tested to meet industry standards, often with same-day service to keep your project on schedule.
We Offer:
Same Day Shipping to Anywhere in the World!
Since 1975, GWY has been the global leader specializing in the sales, service, and expertise of installation tools for structural bolts.
Start by contacting us or fill out our online form to receive a repair estimate. Pricing is based on the specific damage and tool model.
Ship or drop your equipment off at our facility. For urgent needs and quick turnaround, we recommend shipping through UPS.
Our technicians diagnose the issue, replace worn parts, and restore your tool to ensure it meets original manufacturer standards.
We’ll send your tool back once it passes our in-house testing. You’ll receive your equipment repaired and ready for the job.
Fast Turnaround
Our average turnaround time for wrench repair is 1 to 3 days.
Partnership Mindset
Since 1975, providing long-term value through customer service has been our top priority.
In-House Repairs
We have the equipment, parts inventory and experience to quickly and accurately service your tools.
Full-Service Expertise
Our team has the knowledge, expertise and drive to help you deliver absolute accuracy at every turn.
Yes, our repair services are available for qualifying structural bolting equipment regardless of where the tool was originally purchased.
GWY repairs a wide range of structural bolting tools, including torque wrenches, shear wrenches, nut runners, bolt tension calibrators, and other equipment used for structural bolt installation.
Yes. We evaluate the tool and provide an estimate for approval before proceeding with the repair service.
When GWY receives your tools for repair or calibration, we typically have a one-to-two-day turnaround time before shipping it back.
Kind words from our customers:
“From choosing the right equipment for each job’s unique requirements to problem solving in the field, GWY is always willing to go out of the way to find a solution. Mix that customer service in with their technical expertise and easy-to-use tools, they really help make bolt up easy.”
“It was a great pleasure working with GWY. They go above and beyond to help with what we needed. Don was very quick on getting what we needed out to us to complete the job. Very proud to be a GWY customer.”
“Thanks for all that you do for us. We really appreciate all the support over the years and the continued relationship your team has with our team. We couldn't build the future without the assistance of your products, services, and the team that backs it.”
“GWY’s parts inventory and response is top notch. You can expect prompt, respectful, knowledgeable answers to questions and full cooperation when you need it. Truly a mark of a reputable company with a good team.”
“GWY has been a great company to work with. My company requires receipts for all credit card purchases and GWY has made this very easy. With rental equipment this usually isn't the easiest to deal with but they have made this process very smooth. I get a weekly receipt emailed to me without having to ask for it. They also have great customer service and are very helpful and friendly. Would definitely recommend.”
“I have enjoyed working with GWY. Their people know their product well. Their prompt response and delivery of the product is as good as any service Ogeechee Steel has ever had the pleasure of doing business with.”
