1. Complete & Submit Form
Fill out our repair request form with your tool details.
2. Send Us Your Tool
Ship or drop your tool off at our facility:
GWY, LLC
Attn: Service & Repair Department
217 Forest Road, Greenfield, NH 03047
*Important: Please include any sockets or additional parts with your tool, as well as your personal information, such as name, company, phone number, and email, so we can process your repair quickly.
3. Assessment & Quote
Our technicians inspect your tool and provide an estimate before any work begins.
4. Repair & Testing
We replace any damaged parts and test your tool to ensure it meets industry standards.
5. Return & Ready to Work
Your tool is shipped or returned to you, fully repaired and ready for the job.
Prevent jobsite loss and mix-ups by adding permanent engraving to your next tool purchase or service. It’s the easiest way to ensure your tools always find their way back to the right crew.
We Offer:
Giving you top quality choices.
We’ve got the tools you need for every kind of job.
Since our beginning in 1975, GWY has been the global leader specializing in the sales, rental and repair of installation tools for structural bolts.
Backed by four decades of wrench repair expertise and a comprehensive parts inventory, our technicians deliver fast, reliable service to provide you with same-day repairs whenever possible.
We provide in-house calibration services backed by a team of expert technicians. With a system capacity of 36,000 ft-lb, we ensure precise calibration for even your most demanding projects.
Rent from our industry-leading fleet of TC and hex-head bolt installation tools. With weekly rental options, we offer flexible terms, fully inspected and ready to use equipment.
Fast Turnaround
Our average turnaround time for providing tool services is 1 to 3 days.
Partnership Mindset
Since 1975, providing long-term value through customer service has been our top priority.
In-House Services
We have the equipment, parts inventory and experience to quickly and accurately service your tools.
Full-Service Expertise
Our team has the knowledge, expertise and drive to help you deliver absolute accuracy at every turn.
Kind words from our customers:
“It was a great pleasure working with GWY. They go above and beyond to help with what we needed. Don was very quick on getting what we needed out to us to complete the job. Very proud to be a GWY customer.”
“From choosing the right equipment for each job’s unique requirements to problem solving in the field, GWY is always willing to go out of the way to find a solution. Mix that customer service in with their technical expertise and easy-to-use tools, they really help make bolt up easy.”
“I have enjoyed working with GWY. Their people know their product well. Their prompt response and delivery of the product is as good as any service Ogeechee Steel has ever had the pleasure of doing business with.”
“GWY has been a great company to work with. My company requires receipts for all credit card purchases and GWY has made this very easy. With rental equipment this usually isn't the easiest to deal with but they have made this process very smooth. I get a weekly receipt emailed to me without having to ask for it. They also have great customer service and are very helpful and friendly. Would definitely recommend.”
“GWY’s parts inventory and response is top notch. You can expect prompt, respectful, knowledgeable answers to questions and full cooperation when you need it. Truly a mark of a reputable company with a good team.”
“Thanks for all that you do for us. We really appreciate all the support over the years and the continued relationship your team has with our team. We couldn't build the future without the assistance of your products, services, and the team that backs it.”
