Frequently Asked Questions

General

Are my sockets for the S90EZ/GS91EZ interchangeable with the S-110EZ/GS-111EZ tools? Every tool?

The S-60EZA and S-61EZ are interchangeable. The S-90EZ and GS-91EZ are interchangeable and the S110EZ and GS-111EZ are interchangeable. All other sockets for the shear wrenches are specific to the models.

My tips are not ejecting from the inner socket. Why?

This can happen for several reasons. It could be that your inner socket is worn and is not functioning properly. It could be a worn ejector spring or ejector pin. If you are installing galvanized bolts you may need an oversized inner socket to fix this problem. It could be that the latch and ejector system inside the tool is worn.

What do I do with my rental after I am done with it?

Verify everything is back in the case and send it back to GWY at 217 Forest Rd., Greenfield, NH 03047 in the preferred method of your choice.

Where are you located?

217 Forest Rd Greenfield, NH 03047

Is there a warranty on your tools?

1-year manufacturers defect warranty on new tools.

What is the turnaround time for repairing/recalibrating my tools?

When we receive the tools, we typically have a one to two day turnaround time before shipping back to the customer.

Does the tool come with anything?

All of our tools come with a case.  Our Turn-of-Nut & Shear Wrenches come with the one size socket and a metal case.  The cordless tools come with one or two batteries, a charger, and a case.

Are there any used tools for sale?

We do have some used tools for sale but the selection of used is limited.

Do you bill by the month for rentals?

We typically bill by the week but we’re working on a monthly option.

Do you sell tools outside the country?

Yes, we provide tools all over the world.

Will this tool fit where I need it to?

We can email a dimensioned drawing, or one is available on our website for reference.

What is the lead time on getting this tool to me?

If we have it in stock, we can send it next day air within the US to get to you tomorrow.

Are the same size sockets interchangeable between different tools?

Typically, the answer is no but there are exceptions.  The only interchangeable sockets for current model shear wrenches are between the GV-301ZA and the GVC-301EZ. The Older models like the S-60EZA share sockets with their newer models like the S-61EZ. The same is true for the S-90EZ and GS-91EZ as well as the S-110EZ and the GS-111EZ.

There are a few TN tools that share sockets with each other such as the TN-20EZ and the TN-22EZ as well as the TN-30EZ and the TN-33EZ.

The GNR series can share sockets with some of the TN tools. The GNR-31E, 51E, & 81E can use the TN-20EZ/22EZ bar sockets instead of impact sockets. The GNR-121E can use the bar sockets of the TN-24EZA and the GNR-211E can use the bar sockets of the TN-30EZ/33EZ. The GNR’s can also share impact sockets that have their correct drive size.

Rentals

Where do you ship your rental tools?

We’re happy to ship available rental tools to customers throughout the U.S. and certain parts of Canada. If you are in Canada, please contact us to check if rental options are available for your location.

What if the tool I am renting is lost, stolen or damaged?

In the event of an issue, our rental agreements state that the customer is responsible for replacement or repairs.

How long are your rental periods?

The minimum rental period is one week. There is no maximum rental period — we will work with you for however long you need the tool.

How much do rentals cost?

Rental fees are charged weekly and vary depending on the tool rented. Customers are also responsible for shipping costs and repayment if the tool is lost, stolen or damaged. There will be a payoff amount for the tool listed on your contract. The quickest way to know your costs is to fill out our request a quote form.

Shear Wrenches

How can I tell if my S-60EZA is a S-61EZ or just an S-60EZA?

The distinguishing feature on these two models is the motor as that is the only difference between the two. The S61EZ has the name TONE in raised letters and vent holes on either side of the brush caps under the cushion rubber. If these are not visible on the outside of the motor, then the tool has a S-60EZA motor and is therefore a S-60EZA.

Are my sockets for the S90EZ/GS91EZ interchangeable with the S-110EZ/GS-111EZ tools? Every tool?

The S-60EZA and S-61EZ are interchangeable. The S-90EZ and GS-91EZ are interchangeable and the S110EZ and GS-111EZ are interchangeable. All other sockets for the shear wrenches are specific to the models.

Does my shear wrench need to be calibrated?

No, shear wrenches do not have any settings for calibration. TC bolts are calibrated and come with mill certificates to prove calibration.

Can my S-60EZA/S-61EZ install 1” bolts?

No, the max capacity for these models is 7/8” bolts

Does the tool come with anything?

All of our tools come with a case.  Our Turn-of-Nut & Shear Wrenches come with the one size socket and a metal case.  The cordless tools come with one or two batteries, a charger, and a case.

Is there a specific socket for bolts that have been galvanized or have a coating?

We do offer inner sockets for shear wrenches that are slightly oversized to accommodate the extra layer upon request.

Turn of Nut Wrenches

Does my TN wrench need to be calibrated?

No, turn of nut (TN) wrenches do not require calibration. TN tools are rotation tools, and they measure rotation mechanically. These tools either work or they do not. You can match mark to show they are functioning properly.

Does the tool come with anything?

All of our tools come with a case.  Our Turn-of-Nut & Shear Wrenches come with the one size socket and a metal case.  The cordless tools come with one or two batteries, a charger, and a case.

Because the TN-tool is rotation based, can it do smaller sizes than what it is recommended for?

No, because for the tool to start counting the degrees of rotation, a certain torque must be met.

Buy, Rent, or Repair with GWY